Right of Withdrawal Policy

1. Right of Withdrawal

You have the right to withdraw from this contract within fourteen days without giving any reason.

The withdrawal period is fourteen days from the day on which you, or a third party designated by you who is not the carrier, acquire physical possession of the goods.

If you have ordered several goods as part of one order and these goods are delivered separately, the withdrawal period begins on the day on which you acquire physical possession of the last good.

For digital content that is not supplied on a physical data carrier, the withdrawal period generally begins when the contract is concluded.

To exercise your right of withdrawal, you must inform us of your decision to withdraw from the contract by means of a clear statement, for example by email or by using the model withdrawal form provided below.

Edible Alchemy
Moosdorfstr. 7-9, 12435 Berlin
management@ediblealchemyacademy.com

You may use the model withdrawal form below, but this is not mandatory.

To meet the withdrawal deadline, it is sufficient for you to send your communication concerning your exercise of the right of withdrawal before the withdrawal period has expired.

2. Effects of Withdrawal

If you withdraw from this contract, we will reimburse all payments received from you, including the cost of standard delivery, without undue delay and no later than fourteen days from the day on which we are informed of your decision to withdraw from the contract.

We will use the same means of payment for the reimbursement as you used for the original transaction, unless we have expressly agreed otherwise with you. You will not incur any fees as a result of the reimbursement.

For purchases of physical goods, we may withhold reimbursement until we have received the goods back or until you have supplied evidence that you have sent the goods back, whichever is the earlier.

You must send the goods back to us without undue delay and in any event no later than fourteen days from the day on which you communicate your withdrawal from the contract to us.

The deadline is met if you send the goods back before the fourteen-day period has expired.

You are responsible for the direct cost of returning the goods, unless we have agreed to bear these costs or have informed you otherwise before the conclusion of the contract.

You are only liable for any diminished value of the goods resulting from handling beyond what is necessary to establish the nature, characteristics and functioning of the goods.

3. Physical Products

Our physical products include, among other things:

• fermentation starter cultures;
• fermentation weights and kraut weights;
• fermentation tools and equipment;
• fermentation kits;
• bread baskets and proofing baskets;
• bread scrapers and other bread-making tools; and
• other related physical products.

For the purposes of our sales and product classification, our fermentation starter cultures are sold as fermentation tools and are not sold as food products.

Unless a specific statutory exception applies, these physical products are subject to the statutory fourteen-day right of withdrawal.

Simply opening or inspecting a product does not, by itself, eliminate the statutory right of withdrawal. However, you may be liable for any diminished value resulting from handling beyond what is necessary to establish the nature, characteristics and functioning of the product.

4. Digital Products and Online Courses

We also sell online courses and other digital products.

Where a digital product is supplied immediately after purchase, you will be informed during the ordering process that the statutory right of withdrawal may expire once performance of the contract begins.

If you expressly request that we begin supplying the digital content before the expiry of the withdrawal period, and you expressly acknowledge that you will lose your statutory right of withdrawal once performance begins, the right of withdrawal may expire when the statutory requirements are fulfilled.

The relevant consent and acknowledgement will be obtained separately during the checkout process.

If you do not provide the required consent, we will not rely on the early commencement of digital-content delivery as a basis for the expiry of your statutory right of withdrawal.

5. Gift Cards for Courses

We may offer gift cards or vouchers that can be redeemed for our courses.

Unless a statutory exception applies, the purchase of a gift card is subject to the statutory right of withdrawal.

The right of withdrawal is not excluded merely because the product is issued electronically or provided in the form of a voucher.

If a gift card has already been redeemed and the underlying course or service has already been provided, the legal consequences will depend on the specific circumstances and applicable statutory provisions.

6. Statutory Exceptions

The statutory right of withdrawal does not apply, or may expire, where one of the statutory exceptions applies.

These exceptions may include, for example:

• goods that are made to the consumer's specifications or are clearly personalised;
• sealed goods that are not suitable for return for reasons of health protection or hygiene if the seal has been removed after delivery;
• digital content not supplied on a physical data carrier where performance has begun before the end of the withdrawal period following the consumer's express consent and acknowledgement of the loss of the right of withdrawal; and
• other cases expressly provided for by applicable law.

We will not exclude the statutory right of withdrawal merely because a product is described as a fermentation culture or fermentation tool. Any exclusion will only apply where the relevant statutory requirements are actually met.

7. Model Withdrawal Form

If you wish to withdraw from the contract, you may use the following form and send it to:

Edible Alchemy
Moosdorfstr. 7-9, 12435 Berlin
management@ediblealchemyacademy.com

I/We () hereby give notice that I/We () withdraw from my/our () contract of sale of the following goods () / contract for the supply of the following service () / contract for the supply of the following digital content ():

Ordered on () / received on ():

Name of consumer(s):

Address of consumer(s):

Signature of consumer(s)
(only if this form is notified on paper):

Date:

(*) Delete as appropriate.